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Modern Customer Retention: What You Need to Know


Acquired new customers during the holiday season? Now the challenge is turning your consumers’ new year resolutions into habits that last.

Research shows that increasing customer retention rates by 5% can increase profits by 25% to 95%. No matter what industry you’re in, retention is one of the most impactful things you can do to help your business drive stronger revenue.

That’s why we’ve dug deep into Braze data, best practices from top brands and consumer research to bring you t ... show more

 

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